Welcome to Under Armour Shop! We’re dedicated to providing high-performance sports gear for athletes worldwide. Below, you’ll find answers to common questions about our products, shipping, returns, and more. If you need further assistance, feel free to contact our support team at [email protected].
Product Questions
What types of products do you offer?
We specialize in high-performance sports equipment and apparel, including accessories, apparel, uniforms, arm and leg sleeves, badminton gear, bags, bat packs, carts, balls, baseball and softball equipment, cleats, gloves, and more. Our products are designed for serious amateurs and aspiring pros.
Are your products suitable for all sports?
Yes, our range covers multiple sports like baseball, badminton, and general athletics, focusing on quality and durability to enhance your performance.
Shipping and Delivery
Where do you ship to?
We ship globally, excluding Asia and some remote areas due to logistical constraints. Most regions are covered to ensure athletes worldwide get their gear.
What are your shipping options?
We offer two methods: Standard Shipping via DHL or FedEx for $12.95 (delivery in 10-15 days after dispatch) and Free Shipping via EMS for orders over $50 (delivery in 15-25 days after dispatch).
How long does order processing take?
Orders are processed within 1-2 business days before shipment. Delivery times vary based on location and customs.
Can I track my order?
Yes, we provide tracking information for all orders so you can monitor delivery from our warehouse to your doorstep.
Returns and Refunds
What is your return policy?
We offer a hassle-free return policy within 15 days of receipt if you’re not satisfied. Contact us at [email protected] to initiate a return.
Are there any conditions for returns?
Returns are accepted for unused items in original packaging. We aim to make the process smooth and customer-friendly.
Payment Methods
What payment methods do you accept?
We accept Visa, MasterCard, JCB, and PayPal for secure and convenient transactions.
Is my payment information secure?
Absolutely! We use encrypted payment processing to ensure your data is protected.
Account and Support
How do I contact customer support?
Reach us at [email protected] for any questions or issues. We’re here to help promptly!
Do I need an account to order?
No, you can checkout as a guest, but creating an account allows you to track orders and save preferences.
Thank you for choosing Under Armour Shop—your partner in performance. We’re committed to supporting your athletic journey with reliable gear and service. Level up your game with us!